Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer when a website is visited. Cookies contain information that is transferred to your computer’s hard drive. Cookies cannot be used to run programs or deliver viruses to the computer or mobile device accessing the website.  Users can establish or change their browser settings to refuse cookies.  Nonetheless, refusing cookies may interfere with the full functionality of the website and limit the user experience. 

We use the following cookies:

  • Our website is built on Shopify’s platform which uses cookies and similar technologies to provide, customize, evaluate, improve, promote and protect Shopify’s Services. Shopify uses Analytics and Performance cookies to collect information on our behalf about how visitors interact with our site. Storing these cookies is how Shopify provides us with Shopify Analytics, such as traffic sources, and unique visitors. When you accept our cookies policy these information may be stored by Shopify regarding you:
    • Date of your visit
    • Time of your visit
    • your IP address
    • Referrer, from which site your found us
    • Browser version of your device
    • Operating system of your device
  • Our service provider’s privacy policy is available at: Shopify Privacy Policy. If you are a User, see Shopify’s Data Processing Addendum to learn more about how it process User Content on your instructions or with your permission.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. If you would like more information about the cookies used by these third parties, as well as details on how to opt-out, please see the table below.

Provider and Cookie name Purpose or Cookie Info
Zendesk

 

A chat widget is used on our website for customer support which is provided by Zendesk and requires certain cookies to function properly and register the visitor.

For further details on Zendesk, please see: https://support.zendesk.com/hc/en-us/articles/360022367533-Enabling-cookie-consent-for-the-Chat-widget-Web-SDK

Hotjar Hotjar is one of the tools we use to analyze and improve users’ behavior in websites.

For further details on Hotjar, please see: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information

Bazaarvoice

 

 

These cookies are operational cookies necessary for the Bazaarvoice service and performance cookies to help improve the user experience, optimise services and collect diagnostic information.

For further details on Bazaarvoice, please see:  https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/cookies.html

Google Analytics

 

Google Analytics is a tool used to help measure how users interact with the Etekcity.com website content.

For further details on Google Analytics, please see: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

If you do not wish to allow the use of Google Analytics cookies, Google provides an opt-out plug-in for most common website browsers: http://tools.google.com/dlpage/gaoptout

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Learn more about how to manage cookies below:

Google Chrome 
Mozilla Firefox

Apple Safari 
Internet Explorer

Back to Top